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Introduction

assess.one is an AI operational orchestration platform. You describe a business process in plain language, and assess.one turns it into a complete, reliable operational system — workflows, records, tasks, and approvals — that runs from start to finish. No diagramming, no code.

This documentation covers assess.one v2 — the AI-first generation of the platform. Where the first generation (v1, launched in 2023) required you to build and configure each process by hand — laying out its forms, data, and logic step by step — v2 is built around AI from the ground up: you describe the outcome you want, and assess.one generates the entire operational system for you in seconds, ready to review, refine, and run. It shifts operational orchestration from assembling a system to simply describing one — turning hours of manual setup into a single sentence.

A workflow models a real business process from start to finish. Depending on what you describe, assess.one can:

  • Capture information through intake forms (a request, an application, a claim, an order).
  • Create and update records — the items that move through your process.
  • Assign tasks to the right people or teams.
  • Request approvals and branch the process on the outcome.
  • Make decisions automatically based on the data (e.g. route high-value requests differently).
  • Send email and SMS notifications at the right moments.
  • Collect payments with payment links.
  • Track everything on dashboards and in table views.

Typical examples: employee onboarding, customer complaints, purchase approvals, maintenance requests, service delivery, quote-to-payment, and hundreds more.

  1. Describe your process in the prompt box (or start from a template).
  2. Review the generated workflow — its steps, the data it collects, and its dashboards.
  3. Refine it by describing any changes in plain language.
  4. Publish it.
  5. Run it — submit the form or trigger it, then manage the resulting records, tasks, and approvals.

You can generate and preview a workflow before signing up. To publish and run workflows, you’ll need an assess.one account — and when you create one, the workflow you were building is saved to your new workspace.