Tasks & approvals
Most real processes need people, not just automation. assess.one has two ways to involve them.
A task is a piece of work assigned to a person or a role. For example: review the application, inspect the site, call the customer.
- Tasks appear in your workspace for the assigned person to action.
- A task can collect information (e.g. an inspection outcome) that later steps use.
- A workflow can wait for a task to be completed before moving on, so the process doesn’t run ahead of the human work.
Approvals
Section titled “Approvals”An approval is a decision gate: someone approves or rejects, and the workflow branches on the result.
- The approved path continues the process.
- The rejected path handles the exception — closing the record, notifying someone, or sending the work back for revision (a rework loop).
Approvals are the right tool whenever the outcome is a clear yes/no that should change what happens next.
Where you’ll see them
Section titled “Where you’ll see them”Tasks assigned to you and approvals awaiting your decision appear in your workspace, so your team always knows what needs their attention.