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Refining a workflow

You don’t have to get a workflow perfect on the first try. Refining lets you adjust an existing workflow by describing the change — no rebuilding from scratch.

Open the workflow and describe the change in plain language. assess.one applies just that change and shows you what it updated before you publish. Examples:

  • “Also send the customer an SMS when the request is received.”
  • “Add a manager approval step before issuing a refund.”
  • “Change the high-value threshold from $5,000 to $10,000.”
  • “Collect the customer’s phone number on the intake form.”
  • “Rename the workflow to ‘Vendor Onboarding’.”
  • Adding, removing, or editing individual steps.
  • Adjusting conditions, thresholds, and routing.
  • Adding fields, notifications, or dashboard widgets.
  • Renaming and rewording.

Refinement makes targeted changes. If you want to fundamentally repurpose a workflow — a different process, different data, a different outcome — you’ll usually get a better result by starting a new workflow from a fresh prompt rather than refining the old one into something it wasn’t designed for.